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Information, Internet Services PASOK (is.pasok.gr): an overview
The scope of the PASOK information Services department is two fold:
- proposing new services on behalf of the organisation PASOK for all is members and friends
- intergrating intra-party procedures with the use of information and internet technologies, with the outstanding example of the 2007 online PASOK President elections
PASOK uses the professional edition of Google Apps (http://in.pasok.gr, 2000 active email accounts since 2006) and makes available to its members an upgraded email service that provides large inbox space, higher security and web-mail access via the popular Gmail interface. Every user is able to customize the homepage with RSS feeds according to his/her own interests. In addition to the email service, the google homepage makes available diverse services like google calendar, collaborative editing of documents and spreadsheets, rss aggregation from various intra-party and other websites.
In 2009 there was a successful RFP to the three majore telecommunication operators, based on an aggregation of demand plan, that provides smart mobile phones with unlimited internet traffic to all PASOK cadre. This is what we call the blackberry project with 3000 holders (of whom 2200 are bberry users) and an enormous potential for innovative bberry applications. The agreement also includes fixed line telephony and broadband internet services, through this agreement we aim at 50% annual savings.
Since 2006, we use a unified CRM for the everyday management of members and friends records. The CRM helps the PASOK staff to easily retrieve updated information concerning the party’s members and friends and interlink member’s data with the most current edition of voting records. There is an internal call center using CRM components ensuring that our members & friends records are up to date with the most recent data, as well as, mobilizing for campaigns and surveys.
Local party organizations and MP’s offices maintain blogs on a centrally run wordpress multi-blog platform. There are currently more than 300 blogs in operation that can be located at the main pasok site (http://www.pasok.gr/portal/mapekloges.jsf ), all this information is aggregated at http://planet.pasok.gr/ .
We are, also, involved in focused educational actions. in 2009, 100 PASOK employees and 50 members were trained nationwide on basic IT skills, through a well targeted RFP. Additionally, we ensure technical training for all the services we offer and devote considerable time, on monthly basis, to communicate with all staff and party stakeholders involved in relevant activities.
More than a information technology project: a human network
In 2004, president G.A.Papandreou issued a call to attract Internet volunteers for PASOK (http://ethelontes.pasok.gr) . Today, a nationwide network of Internet volunteers, about 2000 activists are involved in local, regional and national projects, namely: local educational initiatives, free WiFi hotspots, open party and transparency working groups, support of local party organizations. About 200 out of them act as coordinators at the local level. We continuously support their actions with guidelines and toolkits in order to make easier for them to perform the kind of activities that they are most inclined to do.
What makes Internet Volunteers a unique success story is that some of their key actions attract and engage people with a bipartisan political profile. This has recently resulted to the fertilization of novel issue communities among them. Perhaps the most telling example of such an action orientated community is the "Internet Volunteers for Transparency and Open Government" (http://ethelontes.pasok.gr/diafaneia ). More than 100 people collaborate via the web and regular meetings and have so far delivered a threefold set of proposals that contribute special knowledge to PASOK plans for e-government. Their proposals concern the institutional regulations, the technical solutions, the operational plan and general policy issues that can implement the PASOK's e-government plan from day one in the office.
The very essence of the Internet Volunteers community goal is to co-create showcases of change in the way that public organizations function. Open public data, that is the ability for everyone to access and reuse public data, is a fundamental component of modern open government. Thus, another initiative of the group is a project called 'opengeodata' (http://opengeodata.gr). The website currently offers a series of data sets about the vocabulary of streets nationwide, the borders of the electoral districts, the number and the members of municipal councils.
Another emerging project is the participatory budget . The idea is to create workgroups with the task to elucidate the money flow of the central budget. In other words, the purpose is to represent how the money is spend across policies in plain Greek and let the people to have a say via a web platform.
Our theoretical efforts and discussions on open party, open society and open technologies can be traced at Re-public.gr (http://www.re-public.gr/en/ ). Re-public is an online bilingual journal, focusing on innovative developments in contemporary political theory and practice. Re-public aspires to participate in the process of re-imagining democracy, broadly conceived as referring to the multitude of practices that shape everyday life. It does so through bilingual publishing of modern political theory, special issues such as examining the social movements as agents of change or protest, cities in flux, time and governance, wiki politics, commons etc. During its two year's life it published more than 200 articles by 150 writers, specialists in their respective fields (like Lawrence Lessig, Richard Stallman, Ward Cunningham, Richard Dawkins, Bruno Latour, David Held, Saskia Sassen, Tariq Ramadan, Tom Steinberg, etc).
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